rjbet777 Privacy Policy

rjbet777 ("Company", "we", "platform") is committed to protecting the privacy of every individual who registers and uses our services. This Privacy Policy is designed to explain in detail how we manage your personal information in line with our legal responsibilities and applicable international standards.

By registering a rjbet777 account or continuing to use this website, you are considered to have read, understood and agreed to the terms set out in this Privacy Policy. If you do not agree with any part of this policy, you are advised not to continue using our platform.

rjbet777 collects various categories of information to allow the platform to operate securely and comply with international licensing requirements. The information collected includes but is not limited to the following:

Personal Identification Information:

• Full name as shown on your identity card (MyKad) or relevant official document.
• Identity card number or passport number for foreign nationals.
• Date of birth — to verify that you are 21 years of age or older before being permitted to use the platform.
• Current residential address and mailing address if different.

Contact Information:

• An active and valid email address.
• Mobile phone number.

Financial Information:

• E-wallet details such as Touch 'n Go eWallet, Boost and ShopeePay linked to your account.
• Bank account number for transactions via DuitNow or FPX (online banking).
• Crypto wallet address for deposits or withdrawals via USDT, BTC or ETH.
• Transaction history of deposits and withdrawals in your account.

Platform Usage Information:

• IP address, device type, operating system and web browser used.
• Login data including the date, time and location of access.
• Game history, bets placed and bonus records used.
• Feedback, complaints or correspondence with our customer support team.

Personal information collected by rjbet777 is used solely for legitimate and permitted purposes, including:

• Creating and managing member accounts securely and verifying user identity.
• Processing deposit and withdrawal transactions accurately and promptly — withdrawals are typically completed within 5 to 30 minutes.
• Providing responsive 24/7 customer support in Bahasa Melayu and English.
• Complying with legal obligations under Anti-Money Laundering (AML) and Know Your Customer (KYC) requirements set by the international licensing body overseeing this platform.
• Sending information related to promotions, bonuses and platform updates — subject to your consent to receive marketing communications.
• Monitoring account activity to detect any attempted fraud, misuse or unauthorised access.
• Improving the user experience based on analysis of aggregated and anonymised platform usage patterns.

rjbet777 will not sell, rent or transfer your personal information to third parties for marketing purposes without your explicit consent. However, there are certain situations where sharing information is necessary and lawful:

Payment Service Providers:

To process deposits and withdrawals, relevant financial information is shared with approved payment service providers such as e-wallet gateways, FPX partner banks and cryptocurrency exchange platforms. All such providers are bound by strict confidentiality agreements.

Regulatory and Legal Requirements:

rjbet777 may be required to disclose certain information to competent authorities where there is a valid court order, AML investigation requirement or direction from the licensing body overseeing this platform. Such disclosures are made solely on the basis of legal necessity.

Technology Service Providers:

Software vendors, cloud server providers and technical partners that assist in operating the rjbet777 platform may have limited access to certain data for technical purposes only. All such parties are bound by confidentiality agreements that restrict data use to agreed purposes only.

The security of your personal information is a top priority for rjbet777. Our platform implements multiple layers of technical and procedural security to ensure your data is protected from unauthorised access, alteration or disclosure.

• 256-bit SSL encryption for all data transmitted between your device and our servers.
• Two-factor authentication (2FA) available for users who wish to strengthen their account security.
• Continuous monitoring of network traffic to detect and block any intrusion attempts.
• Strict internal access controls — only authorised personnel may access sensitive member information.
• Regular security audits by the internal technical team and independent external auditors.

As a rjbet777 member, you have certain rights regarding the personal information we hold. These rights include:

• Right of Access: You may request a copy of the personal information we hold about you at any time.
• Right of Rectification: If any information is inaccurate or incomplete, you have the right to request that a correction be made.
• Right of Erasure: You may request the deletion of your personal information, subject to data retention requirements for regulatory and legal purposes.
• Right to Object to Processing: You may object to the processing of your data for direct marketing purposes at any time.
• Right to Data Portability: You may request your information in a machine-readable format for transfer to another service provider.

To exercise any of the above rights, please contact the rjbet777 customer support team via 24/7 live chat or our support email. We will process your request within a reasonable timeframe and inform you of the outcome.

The rjbet777 website uses cookies and similar tracking technologies to improve your browsing experience and ensure the platform runs smoothly.

Types of Cookies Used:

• Essential Cookies: Required for core platform functions such as maintaining your login session and account security. These cookies cannot be disabled.
• Performance Cookies: Collect information about how you use the website, such as the most frequently visited pages, to help us improve the platform.
• Functional Cookies: Save your preferences such as language, region and other settings so you do not need to reset them each time you visit.

You can manage or disable cookies through your web browser settings. However, disabling certain cookies may affect the functionality of the rjbet777 platform.

rjbet777 retains your personal information for as long as your account is active or as long as necessary to fulfil the purposes stated in this Privacy Policy. Specifically:

• Account data and personal identification information is retained throughout your active membership period.
• Financial transaction records are retained for the minimum period required by AML regulatory requirements to allow for auditing and legal compliance.
• Communication logs with customer support are retained for a reasonable period for service quality and dispute resolution purposes.
• Once an account is closed, data that is no longer required for regulatory purposes will be deleted or securely de-identified.

rjbet777 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in business practices, legal requirements, or technological developments. Any material changes will be communicated to members through the following means:

• Notification via email to the address registered with your rjbet777 account.
• A clear notice on the main page of the platform during the transition period.
• An updated effective date at the top of this document.

Continued use of the rjbet777 platform after the updated effective date is considered acceptance of the latest version of this Privacy Policy. You are advised to review this page periodically to ensure you remain informed of the current policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or how we handle your personal information, the rjbet777 customer support team is ready to assist you.

• Live Chat: Available 24/7 in Malay and English — the fastest way to get an immediate response.
• Support Email: [email protected] — for written enquiries that require documentation or detailed clarification.

We aim to respond to all privacy-related enquiries accurately and thoroughly. For issues involving personal data rights, please clearly state the type of request when contacting us.